All print orders will ship within 5 – 7 business days from the day the order is received.
Orders are processed during business hours and delivered Monday – Friday, excluding holidays.
Shipping labels are created automatically using the shipping address you provide at checkout. If you realize you entered the wrong address, please email us the correct address within 24 hours of placing your order.
If your order is returned to us because of an incorrect address, we will contact you for the correct address. You are responsible for the additional fees associated with re-shipping your order. We are not able to issue a refund in the event you decide you don’t want your order re-shipped.
All sales are final. We are unable to accept returns or offer exchanges due to a change of mind or because listing details were not read in full prior to placing your order.
If your order is damaged in transit, please e-mail orders@1885atelier.com or submit an inquiry via the contact form within 5 days of receiving your order. It’s imperative that you open your package within this time frame.
Please keep all original packaging and the print as we may require photos or the original print in order to process your claim.
In order to process your return due to damage while in transit, we will have to file a claim with the post office. As soon as they accept the claim, we can re-send your order or issue a refund. This process can take some time depending on the post office, so please be patient with us.
As of right now, we are unable to ship internationally. We are working on being able to offer international shipping options.
